Privacy Policy

Last updated: October 26, 2023

Kawaii Zen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Kawaii Zen.

1. Information We Collect

When you visit our site or make a purchase, we collect the following information:

• Personal Information: Name, billing address, shipping address, email address, and phone number.
• Payment Information: Credit card numbers or payment authentication details (processed securely by our payment processors; we do not store full credit card numbers).
• Device Information: IP address, browser type, and cookies to help optimize your shopping experience.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders (including sending your shipping details to our fulfillment partners in Japan or elsewhere).
• Communicate with you regarding your order status.
• Screen orders for potential risk or fraud.
• Send you marketing emails about new kawaii products (only if you have opted in).

3. Sharing Your Information (Dropshipping)

Because we operate a dropshipping model, we must share your Name and Shipping Address with our third-party suppliers and logistics partners (often located in Japan or China) solely for the purpose of fulfilling your order. We do not sell your personal data to third parties.

4. Data Retention

We maintain your Order Information for our records unless and until you ask us to delete this information, subject to legal and tax requirements.

5. Your Rights

Depending on your location (e.g., Europe/GDPR), you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@kawaiizen.com.